Phone Support in Cloud Hosting
All our cloud hosting plans feature phone support 14 hours a day even on public holidays, so that if you don't have an account yet, you'll be able to phone us and learn more about our services or if we meet the system requirements for your web sites. For your convenience, we have local phone lines in the U.S.A., Great Britain and Australia, so that you can contact the telephone number which is closer to you. In case you are an existing customer, we can assist you in a timely manner with any kind of general and billing matters and with multiple tech issues to save you time and efforts - we are aware of the fact that in some cases it is easier to talk with a live person to get things done promptly. Certainly, some matters cannot be taken care of on the telephone, so if this is the case you will have to employ our ticketing system.
Phone Support in Semi-dedicated Hosting
Every time you want more details about the Linux semi-dedicated services that we supply, you'll be able to call one of the three support phone lines we have across the globe - in the U.S.A., the United Kingdom and Australia. Thus, you'll be able to check ahead of time whether our solutions will be suitable for your sites. In case you're already our customer and you have a semi-dedicated account, you are able to reach us over the phone for fourteen hours a day about any type of billing or general matters. For entirely tech issues you are able to take advantage of our ticketing system in order to contact our technical support because someproblems just require more time to be taken care of, but we can help you over the phone with a lot of minor technical issues as well, saving you the time and efforts.