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Customer Support


Context Help

If you lose your way inside our Control Panel, the first step you should take is to click the Help button, which is present on each page. A context menu will appear. It comprises thorough information about all the operations that you can carry out on the page in question. Each context menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast range of educational videos describing how to use our Control Panel. They're intended for those of you who would like to see how things are getting done instead of just reading articles. In this way, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you are looking for, take a glimpse at our comprehensive Frequently Asked Questions database, which covers questions asked by actual persons and provides real solutions. We frequently "revamp" our Frequently Asked Questions section with new Q&A's in an attempt to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can contact our great team of technical support engineers available 24x7x365 and ready to assist you with any question. Each trouble ticket you open will be replied to in less than sixty minutes (the average response time being approximately 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 228662

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: [email protected]

Online Contact Form

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