Help and Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Guarantee

  • Our tech assistance Dept is available round–the–clock to attend to all of your assistance requests. Every ticket you send out to us will be resolved within up to sixty minutes. If your problem calls for the aid of an administrator, we’ll send the ticket to the technician on duty and will let you know that the situation is being resolved.

  • Top quality support service

  • Expert Customer Support Service

  • We offer you 24x7x365 tech assistance via a turbo–fast ticket application integrated into your Control Panel. You can contact us all the time about any of the apps that come pre–configured on your virtual server, which include the desired OS, the server admin panel and our custom created Online Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each section of the Online Control Panel that is provided as a gift with your VPS offers an internal collection of articles. There’s a range of exhaustive how–to content articles and a range of step by step video tutorials that display all the basic website control responsibilities. You can easy–access them by pressing the Help or Video keys in the top right part of each Control Panel section.