Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Control Panel you can find a comprehensive Help section featuring lots of educational articles and regularly asked questions. They are answered by our support team of expert techs. Just type in your question and our smart software will provide you with the most appropriate answer.

  • Top quality support service

  • Instructional Video Clips

  • If you prefer to see how a task is performed or how a problem is settled, rather than just reading about it, examine our compilation of step–by–step video tutorials. They address plenty of different issues and will help you swiftly find your way around the Control Panel.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7 customer service and a 60–minute response guarantee. Our accomplished techs will be at your disposal 24x7 to reply to your inquiries and to rectify any problem that you could chance upon. Simply send a client support ticket from the Help section and we’ll reply instantaneously.