Website Migration

A: If your present web hosting provider can no longer match the necessities of your site, or if you suffer from regular downtime, or if you have to wait for hours for the technical support staff to reply to you, it may be a clever idea to switch your hosting provider, i.e. to move all the files for your websites as well as your databases from your present provider to your future provider. At promo7-24web, we are aware that this can often be hard and time–consuming. For this reason, we’ll accomplish all that for you at no cost!Our experienced technical team will transfer your site content from your current web hosting provider to us. Our techs have got plenty of experience migrating web sites and are able to take care of anything – from a typical WordPress–based weblog or Joomla^™–driven web site, to an extremely complex, custom–built web app.

A: We strive to implement all website migrations as fast as possible. Nonetheless, we don’t have a fixed time frame for web site migrations. There are different things that you need to take into account – the very size of your website and the workload of our website migration staff, etc. We constantly try to carry out each migration in less than 48 hours. With smaller–sized web sites, our staff usually manages to finish in less than 24 hours.

A: We’ll require the login details for your current web hosting provider’s Control Panel and the web site’s name (domain name).

A: Customer privacy is indeed one of our leading priorities – that is why, both our payment transaction page and our CP login page are secured with enterprise–level digital certificates. We employ security measures, which include, but are not limited to: physical, digital and administrative procedures to safeguard the details that we accumulate on the World Wide Web. And we have a detailed and rigid Privacy Policy, which describes the types of information that we collect.

A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your previous hosting provider. As soon as the transfer is finished, we’ll make certain that everything is functioning properly and that the integrity of your web content is not compromised prior to informing you that the transfer is over. After that, we will explain to you how to move the domain to your hosting account with us and how to change your DNS records.

A: While we migrate your content, your hosting provider won’t be aware of the migration at all. We will not touch base with them in any way.

A: We can transfer your site from any hosting provider or any Linux–powered web hosting platform as long as we can access the Control Panel and there is File Transfer Protocol access available.The only sites that we can’t migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.